Privacy Policy

Account Data and Order Records

No email address is needed to create an account; a username and password are sufficient. An email address is not required for account creation. This service processes usernames, authentication credentials and account status to enable login, deliver subscriptions and manage accounts. Please avoid including unnecessary identifying information in your username.

Order records include the selected plan, amount, payment method, payment status and transaction identifier. They are used to verify payments, process refunds and resolve order disputes. Subscription status and data usage are used for billing and quota management, not to create website browsing histories.

When you submit a support ticket, this service processes your description of the issue and any attachments you choose to provide. Please conceal passwords, login credentials and full subscription URLs in screenshots, and submit only what is needed to identify the issue.

No-Logs Policy and Connection Data

VPNSeven follows a no-logs policy. It does not record which websites users visit, store browsing content, visited URLs or DNS query histories, or retain connection logs that could be used to reconstruct browsing activity later.

Temporary connection states needed to process data in transit do not constitute long-term connection records. They are used only for current communications and are not retained as historical logs after a connection ends. Account usage totals and order data are used separately to deliver the service and cannot be used to reconstruct specific browsing destinations.

This policy describes how this service handles data. It does not mean that destination websites, devices or payment services do not process data needed for their own operations.

Website Analytics and Local Storage

Website analytics help us understand page visits, entry-point clicks and how pages are used, so we can identify issues with navigation or content. Analytics are limited to website interactions and are not extended to browsing records from subscription connections. Do not add personal data or access credentials to page URL parameters.

Cookies and browser local storage are used to maintain necessary sessions and save login status and language preferences. Login credentials may be stored in the current browser. After logging out, we recommend clearing site data on shared devices.

You can use your browser settings to restrict cookies, delete local storage or clear site data. Clearing this data may remove your login status and preferences, but does not delete account or order records from our servers.

Third-Party Payments and Data Sharing

This service supports Alipay / WeChat / USDT. Payments are handled by the relevant third-party payment services, which may process payment information under their own policies. This service uses order details and payment results to verify transactions; you do not need to provide your payment account password in a support ticket.

Necessary order information may be shared with relevant processors to verify payments, meet applicable legal obligations or resolve disputes. Any information shared is limited to what the specific purpose requires and does not include website browsing histories, which this service does not collect.

Retention and Deletion Requests

Account data is retained for as long as needed to use the account and deliver subscriptions. Order and support ticket records are retained as required for reconciliation, dispute resolution and applicable laws. When the purpose for processing ends and there is no basis for further retention, data is deleted or anonymized. This policy does not set a single fixed retention period that may not apply in every case.

To access, correct or delete your data, submit a request through a user panel support ticket, specifying the account and data involved. This service will first verify account ownership and then inform you of the outcome. If some records must still be retained by law, the reason will be explained. Deleting necessary account data may affect future logins and subscription use.

Policy Updates and Contacting Us

Policy changes will be published on this page, and the last-updated month at the top will be revised. Important changes to the purposes of collection, how data is used or user rights will be communicated through the website or user panel. Where separate consent is legally required, we will follow the applicable requirements.

Submit privacy questions and data requests through a user panel support ticket. For the rules governing use of the service, see the Terms of Service.